Privacy Policy
Effective Date: 3/24/2025
Last Updated: 3/24/2025
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At Springhouse Orchids (“we,” “our,” or “us”), we are committed to protecting the privacy of visitors and customers of our website, [www.springhouseorchids.com] (the “Site”). This Privacy Policy explains how we collect, use, and protect your information in compliance with applicable laws, including those in the state of North Carolina.
Information We Collect
We may collect the following types of information from you:
a. Personal Information
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Name
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Email address
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Phone number
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Mailing address
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Payment information (if purchasing products)
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Any information you voluntarily provide through forms or communications
b. Non-Personal Information
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IP address
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Browser type and version
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Device type
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Website usage data (pages visited, time on site, referring website) through cookies and analytics tools
How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Respond to your questions or requests
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Send email updates, promotions, and newsletters (you may opt out at any time)
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Improve our website and customer experience
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Comply with legal requirements​​​
How We Share Your Information
We do not sell or trade your personal information. We may share information only in the following ways:
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With trusted third-party service providers (such as payment processors and shipping companies) who assist in running our business
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When required by law or legal process
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In the event of a business sale, merger, or acquisition
Cookies and Tracking
We use cookies to improve your browsing experience, analyze traffic, and understand visitor behavior. You can adjust your cookie settings through your browser.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission or storage system is 100% secure.
Children’s Privacy
Springhouse Orchids does not knowingly collect information from children under the age of 13. If we become aware that we have inadvertently gathered such information, we will delete it promptly.
North Carolina Residents’ Rights
Residents of North Carolina are protected under state laws against deceptive practices and unfair trade practices. If you believe your privacy rights have been violated, you may contact the North Carolina Department of Justice at:
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Website: https://ncdoj.gov
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Phone: 1-877-566-72268
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Springhouse Orchids